Effective Date: [Insert Date]
Thank you for shopping with Havenvive. We are committed to delivering your order quickly and safely.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Since we use USA-based warehouses, estimated delivery time is:
- 3–7 business days within the United States
Delivery times may vary depending on your location and carrier delays.
Shipping Fees
Shipping costs (if any) will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.
Incorrect Address
Please ensure your shipping address is correct at checkout. Havenvive is not responsible for delays or lost packages due to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our customer support team with your order number.